Return & Refund Policy

Last Updated: October 2026

At WearAssembly, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.

Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return, items must:

  • Be unused and in their original condition
  • Be returned in the original packaging whenever possible
  • Not show signs of wear, use, or damage caused by the customer
  • Include all accessories and components originally received
Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Personalized or custom-made products
  • Clearance or final sale items
  • Products damaged through misuse or improper handling
Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please provide:

  • Your order number
  • A description of the issue
  • Clear photos of the product and packaging

We will review the claim and arrange a replacement or refund when applicable.

Refunds

Once your return is received and inspected, we will notify you regarding the approval status of your refund.

Approved refunds will be issued to the original payment method.

Please note that processing times may vary depending on your payment provider or financial institution.

Return Shipping

Customers are responsible for return shipping costs unless:

  • The item is damaged upon arrival
  • The wrong item was shipped
  • The product is defective

Shipping fees are non-refundable unless the return is due to our error.

Order Cancellation

Orders may be canceled within 24 hours of purchase.

Once an order has been processed or shipped, cancellation may no longer be possible.

Contact Us

If you have any questions regarding returns or refunds, please contact our support team:

Email: customer@wearassembly.com

We are committed to providing a fair and transparent shopping experience and will do our best to assist you.

Thank you for shopping with WearAssembly.