Return & Refund Policy

Return Window

We accept returns within 30 days of receiving your order.

Return Conditions

To qualify for a return, items must:

  • Be unused and in original condition

  • Include original packaging

  • Show no signs of wear, damage, or misuse

  • For automotive tools, items must be free of scratches, oil marks, or structural damage

Non‑Returnable Items

We cannot accept returns for:

  • Used or damaged tools

  • Items damaged due to improper use

  • Clearance or final‑sale items

  • Items marked as non‑returnable

How to Start a Return
  1. Contact us at customer@wearassembly.com

  2. Provide your order number and reason for return

  3. We will send you the return address and instructions

  4. After receiving and inspecting the item, refunds will be processed within 3–7 business days

Refunds
  • Refunds are issued to your original payment method

  • Shipping fees are non‑refundable unless the return is due to a product defect

  • If the return is caused by a quality issue, wearassembly will cover the return shipping cost

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days with photos. We will arrange a replacement or a full refund.