Return & Refund Policy
Return Window
We accept returns within 30 days of receiving your order.
Return Conditions
To qualify for a return, items must:
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Be unused and in original condition
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Include original packaging
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Show no signs of wear, damage, or misuse
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For automotive tools, items must be free of scratches, oil marks, or structural damage
Non‑Returnable Items
We cannot accept returns for:
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Used or damaged tools
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Items damaged due to improper use
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Clearance or final‑sale items
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Items marked as non‑returnable
How to Start a Return
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Contact us at customer@wearassembly.com
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Provide your order number and reason for return
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We will send you the return address and instructions
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After receiving and inspecting the item, refunds will be processed within 3–7 business days
Refunds
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Refunds are issued to your original payment method
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Shipping fees are non‑refundable unless the return is due to a product defect
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If the return is caused by a quality issue, wearassembly will cover the return shipping cost
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days with photos. We will arrange a replacement or a full refund.